Certintell, Inc. and Clinical Health Coach have partnered to serve patients proactively through technological advances in support of increasing access to preventative care services.
Certintell will have Clinical Health Coach conduct online training and intensive in-person training for health coaches. These Certintell Health Coaches will provide remote care coordination for underserved patients. These health coaches will utilize Certintell’s advanced telehealth platform to provide care coordination to patients through HIPAA-compliant video, audio, pictures and text. Patients can connect with their care team through their computer or through Certintell’s native iOS and Android JoinCareTeam apps.
“We are excited to get this partnership off the ground in order to cover the health disparities we see regularly in the FQHC space. By allowing these community health centers to utilize our health coaches, they will be able to provide high-quality care coordination to patients that need it the most,” said Benjamin Lefever, founder and CEO of Certintell. “Not only will these health centers see engagement with patients increase while their staff workloads decrease, but they will also have access to our expertise in improving patient quality measures.”
Initially, the partnership will include advocacy and awareness campaigns promoting health coaches in the Community Health Center space. These campaigns will include educational webinars related to health coaching associated with telehealth and Care Management services. Certintell and Clinical Health Coach will share success stories and use cases for training health centers to ensure a seamless system of communication between provider, patient and health coach.
Certintell was also recently featured as one of the top 5 diagnostic solutions as the pandemic continues to rage on.